An excellent discussion of a technique for handling such situations in a classroom appears in an article by Loretta J. Ross in the Spring issue of Teaching Tolerance magazine - "Speaking Up Without Tearing Down". Ms. Ross proposes that when teachers are faced with language or an argument that is wrong or offensive, that rather than "calling out" the student, that the teacher "call in". As she explains,
"Calling in is speaking up without tearing down. A call-in can happen publicly or privately, but its key feature is that it’s done with love. Instead of shaming someone who’s made a mistake, we can patiently ask questions to explore what was going on and why the speaker chose their harmful language.
"Call-ins are agreements between people who work together to consciously help each other expand their perspectives. They encourage us to recognize our requirements for growth, to admit our mistakes and to commit to doing better. Calling in cannot minimize harm and trauma already inflicted, but it can get to the root of why the injury occurred, and it can stop it from happening again."
Ms. Ross makes clear that calling in is not for every situation. She notes that when people use bigotry, fear, or lies to hurt others, that they should be called out for such speech or conduct. But she explains that a classroom is a special setting, where mistakes and misunderstandings need to be acknowledged and opportunities for learning abound. She gives a number of examples as to how a teacher can begin "a call in conversation" to address offensive or ignorant statements, and to educate and enlighten his or her students. Her examples include:
- “I need to stop you there because something you just said is not accurate.”
- “I’m having a reaction to that comment. Let’s go back for a minute.”
- “Do you think you would say that if someone from that group was with us in the room?”
- “There’s some history behind that expression you just used that you might not know about.”
- “In this class, we hold each other accountable. So we need to talk about why that joke isn’t funny.”
This article should be required reading for every educator -- and everyone who lives or works with others.